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Legal

  • Terms of service
  • Privacy policy
  • Refund policy

Last updated 14 September 2026

Terms of service

The rules for using Sellzumi, written in plain language. Please read them before you create your store.

1. About these terms

These terms apply when you create an account, build a store, or use any part of Sellzumi. By using Sellzumi you agree to them. If you use Sellzumi for a business, you confirm that you can accept these terms on its behalf.

2. Your account

You need to give accurate details when you sign up and keep them up to date. You are responsible for keeping your password safe and for everything that happens under your account.

Tell us straight away if you think someone has used your account without permission.

3. Your store and your customers

You are the seller in every sale made on your store. You are responsible for your products, prices, descriptions, delivery, returns, and for following the laws that apply to your business.

Your store's own policies, such as its return and refund policy, apply between you and your customers. Sellzumi is not a party to those sales.

4. Plans, trials, and billing

Sellzumi is offered on paid plans. The price, billing period, any setup fee, and any free trial are shown on each plan before you choose it.

New stores may get a free trial. When the trial ends, your first invoice is due. After that, invoices are due at the start of each billing period.

If an invoice stays unpaid after its due date, your store may be paused until the invoice is paid. Your data is not deleted because of a paused store.

You can change your plan from your dashboard. Some changes take effect at the end of your current billing period.

5. Acceptable use

You must not use Sellzumi to sell illegal, counterfeit, or dangerous goods, to mislead or defraud people, to send spam, or to break anyone's rights. You must not try to disrupt, overload, or gain unauthorized access to Sellzumi.

We may pause or close a store that breaks these rules.

6. Your content and AI features

You keep ownership of the content you add to your store, such as products, images, and text. You give us permission to host and display it so we can run your store.

AI features can suggest product titles, descriptions, and prices. Suggestions can be wrong, so review them before you publish. You are responsible for what appears on your store.

7. Third-party services

Sellzumi connects with services such as payment gateways, couriers, SMS providers, and analytics tools. When you use them, their own terms also apply, and we are not responsible for how they perform.

8. Availability and liability

We work hard to keep Sellzumi fast and available, but we cannot promise it will never be interrupted. Sellzumi is provided as it is.

To the extent the law allows, Sellzumi is not liable for indirect losses such as lost profits or lost sales, and our total liability is limited to the fees you paid us in the three months before the claim.

9. Closing your account

You can stop using Sellzumi at any time. We may suspend or close accounts that break these terms or leave invoices unpaid.

10. Changes to these terms

We may update these terms from time to time. When we make important changes, we will let you know before they take effect. Continuing to use Sellzumi after that means you accept the updated terms.

11. Governing law

These terms are governed by the laws of Bangladesh.

12. Contact us

Questions about this policy? Contact the Sellzumi team, and we will get back to you as soon as we can.

  • hello@sellzumi.com
  • Chat on WhatsApp
  • facebook.com/Sellzumi
  • +880 1606-809023
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